Frequently Asked Questions

  • Can I add to an existing order?

    Sometimes! If your order hasn’t been packed yet, we may be able to add additional items before it ships. Because this depends on timing and workflow, it’s handled case by case, so please email us as soon as possible with your order number and what you’d like to add. While we can’t guarantee that ...

  • Can I cancel my order?

    Yes—most orders can be canceled as long as they haven’t been packed or cut yet. Timing is important, since we move orders through our system quickly and sometimes can’t retrieve a package before it heads out with the mail carrier. If you need to cancel, email us right away with your order number....

  • Can I order a swatch?

    Yes! Most of our fabrics have a “Order a Swatch” button right on the product page—just click it and it’ll drop a sample into your cart. Swatches are typically 50¢ and measure at least 1" × 4", though we often cut them larger when it helps show the print or gives you a better feel for the fabric’s...

  • Can I Order Fractional Yardage? (eg. Half Yards, etc...)

    Yes! While our checkout can only accept whole-yard quantities, you can order fractional yardage—as little as ¼ yard. Here’s how: Round up to the next full yard when adding the fabric to your cart. Example: If you need 1.25 yards, add 2 yards to your cart. At checkout, use the Order Comments box ...

  • Can I order today and get my fabric tomorrow?

    Much of the time, we will be able to accommodate this kind of extreme-rush turnaround, as long as the order is placed before noon on the day it needs to be shipped. There will be times and circumstances, however, when this is not possible. This varies on a case-by-case basis, so you will want to ...

  • Do you have a phone number?

    We used to offer phone support, but found that almost every call eventually required follow-up by email—especially with online shopping, where SKUs, order numbers, photos, and screenshots make all the difference. Because of that, we now handle all customer service exclusively by email, where we c...

  • Do you have a Storefront?

    We don’t have a public storefront at this time—Cali Fabrics is fully online—but we try to make shopping with us feel as hands-on as possible. You can request swatches for many of our fabrics so you can see the color, texture, and drape before committing to yardage.

  • Do you offer bulk discounts?

    We do! Because our inventory includes a lot of designer deadstock, availability and pricing can vary widely. Deadstock fabrics are almost never reorderable, but many of our regularly stocked materials can be purchased in larger quantities. If you’re looking to buy 20 yards or more of a single fab...

  • Will my fabric be shipped as continuous yardage?

    We always ship fabric as a continuous, single piece, when possible. If, for some reason, it is not possible, we will always contact you before shipping it out.

  • You don't have enough of the fabric I want. Can you get more of it in?

    It depends on the type of fabric. If the item is marked deadstock, it’s usually a one-time buy and we’re unlikely to receive more once it sells out. However, if it’s not deadstock, there’s a good chance we can reorder it. Just contact us with the fabric name or SKU and let us know how many yards ...